These Terms of Service define how DeskGate software may be used, how responsibilities are allocated, and the legal framework governing the Services.
Remote access System management Workforce monitoring Self-Hosted / On-Premise deployment
No cloud data hosting No centralized storage No access to customer systems Customer-controlled infrastructure
Customer configuration Legal compliance Security policies Lawful usage
By accessing, installing, or using the DeskGate website, software, or related services (collectively, the “Services”) provided by DeskGate LLC, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you must not use the Services.
DeskGate is provided as a Self-Hosted / On-Premise solution. All software components are deployed and operated within customer-controlled environments. Customers retain exclusive control over systems, access rights, configurations, and data.
DeskGate does not host, store, monitor, access, or control customer systems, sessions, user activity, or business data.
You represent and warrant that you have the legal authority to use the Services on behalf of yourself or the organization you represent. You are solely responsible for determining whether your use of the Services is lawful.
Customers are solely responsible for compliance with applicable laws, including labor, employment, privacy, data protection, and monitoring regulations.
This includes providing required notices, obtaining necessary consents, securing infrastructure, and preventing unauthorized or improper use.
The Services must not be used for unlawful purposes, including unauthorized surveillance, violation of privacy or employment laws, interception of communications, or infringement of third-party rights.
All intellectual property rights in the DeskGate software and Services remain the exclusive property of DeskGate LLC. These Terms grant a limited, non-exclusive right to use the Services and do not transfer ownership rights.
DeskGate reserves the right to suspend or terminate access if these Terms are violated or if continued use poses legal or security risks.
To the maximum extent permitted by law, DeskGate LLC shall not be liable for indirect, incidental, consequential, or punitive damages, including loss of data, business interruption, or employment-related claims.
These Terms shall be governed by and construed in accordance with the laws of the United States of America. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts within the United States.
DeskGate may update these Terms from time to time. Continued use of the Services after such updates constitutes acceptance of the revised Terms.